A CARE home in Johnstone has been slammed following its latest check-up by the Care Inspectorate.

Lancefield Care Home, in Rankine Street, was graded as “weak” in three out of four key areas, including management and leadership, care and support and staffing.

The environment of the home was deemed to be only “adequate”.

Just three years ago, Lancefield was graded as “very good” in all areas but, last year, its ratings in two areas went down to “adequate” and it has now suffered a further blow following last month’s visit.

Inspectors said the service was not performing at the level they would expect, with residents going for long periods of time with no attention or interaction from staff.

The report also said there was a “poor standard” of information in place to guide staff on how best to support individuals. It added: “Residents commented there was not enough to do and that activities were not of interest to them.

“We sampled residents’ personal plans to determine how residents’ care and support needs were being managed and not all personal plans were up to date. Many did not reflect the current care and support needs of individuals.

“We had concerns regarding the management of medication prescribed ‘as required’, particularly for residents who may become distressed. There was little information in place to guide staff.

“The service had many recent changes to the staff team, especially nursing staff. Residents and relatives commented this made them feel ‘unsettled’.”

The report goes on to state people using Lancefield “strongly disagreed” they were asked for their views or were kept informed of changes in the home.

Inspectors added: “We were convinced there was a lack of effective systems in place to assess and monitor the quality of service provision.”

A number of recommendations for improvement were given to the home following the unannounced inspection.

However, inspectors did praise the cleanliness of the home and how it was appropriately maintained to meet people’s needs.

The report said staff supported residents in a “kind manner” and showed they were “familiar” with residents’ care needs.