Frozen pipe warning
Published 9 Feb 2012 13:30
WITH freezing temperatures hitting most of the area this week, residents are being warned to be be prepared.
They are being urged to follow Scottish Water's winter code - a set of simple steps to protect pipes, insulate and protect homes and business.
The message is being promoted through three Highway Code-style signs which highlight the need to take measures to ensure peace of mind ahead of extreme cold weather conditions.
Peter Farrer, from Scottish Water, said: "Customers who take action now to heat, insulate and protect their properties can avoid considerable headache and heartache.
"Our winter campaign aims to inform our customers, homeowners and businesses about the importance of acting now to protect their pipes to avoid the hardships that so many experienced last winter. Unfortunately, many customers found out last year that the real problems start when temperatures begin to rise again after such a cold snap. This can lead to pipes expanding and bursting."
The winter code:
* Heat, insulate and protect your pipes.
* Leave your heating on at a low setting.
* If you are going away then make sure you have someone who can regularly check for any problems.
* If your property is going to be vacant over the winter months, turn off your water supply and drain the system. A licensed plumber should be able to advise you about this.
* Keep your insurance documents somewhere secure and water-tight so you can access them easily if needed.
* Locate your stop valve.
* Keep a note of the telephone number of a licensed plumber.
* Keep a note of the Scottish Water Customer Helpline number - 0845 601 8855.
Visit www.scottishwater.co.uk/winter where you can find winter information, films and advice.
This article appeared in The Gazette 09 Feb 12
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